Java
This guide provides a step-by-step walkthrough of how to use Live Link 365 to build a ‘Bank Customer Service App’ to send updates using SMS.
This is not a production-ready application. Please take your time to enhance it for production so that it meets your specific business requirements.
Steps
Create the Java class for CustomerDetail
using the customerId, customerName and mobileNumber:
- customerId: String
- customerName: String
- mobileNumber: Long
CustomerDetail
class
Create the Java class for BankSalesPerson
using the bankPersonId, bankPersonName, department and mobileNumber.
- bankPersonId: String
- bankPersonName: String
- department: String
- mobileNumber: Long
BankSalesPerson
class
Create the Java class for CustomerProduct
using the customerId and product.
- customerId: String
- product: ArrayList
CustomerProduct
class
Create the Java class for CustomerQuery
using the customerId, queryType and queryContent.
- customerId: String
- queryType: String
- queryContent: String
CustomerQuery
class.
This Java class will send the advertising messages to the appropriate person by fetching his/her details. The decision to send the message or not depends on the product the customer has.
This class use two CSV files, which need to have this format:BankSalesPersonList:
1|Bruce|Tech|##########
2|Sam|IT||##########
3|Liz|RRHH||##########
CustomerList:
1|John||##########
This Java class will send the advertising messages to the appropriate person by fetching his/her details. The decision to send the message or not depends on the product the customer has
This Java class fetches all the queries registered by customer and depending on their query (like Complaint, Query or Critical) SMS are send.
This class use a CSV file, which needs to have this format:CustomQuery:
1|COMPLAINT|Issue with paying credit card
This Java code calls the UploadDetails
class to load Customer as well as BankDetails and then calls class for CustomerQuery
and Advertisement
This is the Live Link 365 API for sending SMS using java. This section of the code interfaces with our enterprise messaging hub to send the required SMS to the receiver
Code
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